Accounting Technician-Utility Billing Option

  • Office and Administrative Support
  • Escondido

Website Rincon del Diablo Municipal Water District

Class Characteristics

*This position is open until filled. We will take a first look at applications at the end of August.

Under general supervision, this position will primarily focus on and perform water utility billing and water meter database management for the District’s customer accounts.  This position will also serve as the back-up to the accounts payable and customer service functions.  The incumbent will be required to perform a variety of specialized, para-professional accounting work, including preparing and maintaining financial and statistical records, posting and recording financial transactions, generating reports, and performing clerical and receptionist duties as required.

Essential Duties

Management reserves the right to add, modify, change, or rescind the work assignments of different positions, and to make reasonable accommodations so that qualified employees can perform the essential functions of the job.
Participates in a variety of accounting activities, including accounts payable, accounts receivable and the preparation of departmental reports, audit of bills and invoices, and preparation of deposits.

Audits, balances, and reconciles ledgers, journals, accounting records and reports with control figures; examines accounts, researches discrepancies and posts correcting entries; reconciles bank statements.

Verifies, posts and records a variety of financial transactions; prepares and maintains databases, records, and a variety of periodic and special financial, accounting and statistical reports; generates reports and balances them appropriately.

Generates and assists in the preparation of monthly, quarterly, and year-end financial, summary and technical reports.

Creates new vendor accounts; obtains necessary information and paperwork from vendors; prepares vendor invoice tracking; inputs vendor invoices and prints checks; totals and balances accounts.

Tracks, maintains, and reviews capital improvement project invoices and change orders and processes for payment; processes and tracks all District work orders, computes applicable labor, material and overhead costs and prepares miscellaneous billings.

Creates and processes purchase orders; verifying coding and track status of encumbrances.

Enters and retrieves information and data using standard word processing and spreadsheet software, as well as accounting, financial, and other related electronic information systems.

Processes utility billing including reviewing, editing, and importing/exporting billing data from computerized meter reading devices; coordinates requests for re-reads and processes billing information for bill printing and distribution.

Sets up multiple meter reading devices and software; enters and edits meter exchange information as needed; reviews billing reports; researches, corrects, and resolves customer billing issues; reviews reports; updates quarterly rate changes into the billing system; applies adjustments such as late fees and resolves programming issues.

Ages accounts, applies delinquent charges, and prepares all customer delinquent notifications; prepares, submits, and monitors delinquent customer accounts subject to collections; creates closed accounts billings; and processes customer refunds on closed accounts.

Assists customers regarding billing questions, water leaks, start/stop services, water quality, backflow and meter reading software issues; researches issues, discrepancies, and general accounting procedures and updates departments on action items.

Assists in preparing for year-end auditing procedures; prepares accounts payable, accounts receivable, and other related reports for auditors.
Prepares, composes, and processes routine correspondence, types reports, and other confidential material; provides basic clerical support to other departments as needed.

Performs receptionist duties such as answering all in-coming calls and walk-in visitors; refers inquiries to the appropriate department and takes messages as needed.

Performs related duties as assigned.

Knowledge of:

Principles and practices of accounting including governmental accounting.

Principles and practices of data collection and report preparation.

Principles and procedures of financial record keeping and reporting.

Methods and techniques of coding, verifying, balancing, and reconciling accounting records.

Job costing, inventory, and purchase order preparation.

Customer billing and cash handling procedures.

Receptionist duties and responsibilities.

Business arithmetic and basic financial and statistical techniques.

Record-keeping principles and procedures.

Techniques for providing a high level of customer service by effectively dealing with the public, vendors, contractors, and District staff.

The structure and content of the English language, including the meaning and spelling of words, rules of composition, and grammar.

Modern equipment and communication tools used for business functions and program, project, and task coordination, including computers and software programs relevant to work performed.

Ability to:

Prepare a variety of financial data and supporting reports.
Maintain accurate and current financial records.

Assist in the preparation of clear and concise financial transaction documents.

Review and interpret accounting transactions and records.
Make thorough and accurate arithmetic, financial, and statistical computations.

Enter and retrieve data from a computer with sufficient speed and accuracy to perform assigned work.

Establish and maintain a variety of filing, record-keeping, and tracking systems.

Understand and follow oral and written instructions.

Understand, interpret, and apply all pertinent laws, codes, regulations, policies and procedures, and standards relevant to work performed.

Independently organize work, set priorities, meet critical deadlines, and follow-up on assignments.

Use tact, initiative, prudence, and independent judgment within general policy, procedural, and legal guidelines.

Effectively use computer systems, software applications relevant to work performed, and modern business equipment to perform a variety of work tasks.

Communicate clearly and concisely, both orally and in writing, using appropriate English grammar and syntax.

Establish, maintain, and foster positive and effective working relationships with those contacted in the course of work.
Education and Experience

Any combination of training and experience that would provide the required knowledge, skills, and abilities is qualifying.  A typical way to obtain the required qualifications would be:


Equivalent to an associate degree with major coursework in accounting, finance, or a related field.


Three (3) years of increasingly responsible utility billing and/or accounting work, involving customer service.

Licenses and Certifications:

Possession of, or ability to obtain, a valid California driver’s license by time of appointment.

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