Network Support Specialist

HELIX WATER DISTRICT, La Mesa, CA (located in East San Diego County) is seeking an experienced Network Support Specialist to join the district’s Information Services department. Come work for an organization where people make the difference, where leaders appreciate your contributions and talents, and where employees develop their skills and abilities while working towards their career aspirations. Come work alongside others who are passionate about their profession and care about the quality of their work.  We would love for you to consider joining our team!

Excellent Benefits Package Includes:

Health: Medical, dental and vision insurance with employee-only portion 100% paid
Retirement: Enrollment in the California Public Employees Retirement System (CalPERS)
Paid Leave: Paid Time Off accrual starting at 24 days (192 hours) per year; increases to 29 days (232 hours) after 5 years of service
Holidays:  Twelve paid holidays per year, including 2 floating holidays
Deferred Compensation: Up to $3,500 matching on 457 plan

Scheduled Pay Increases:

July 1, 2024: 2% salary adjustment + 2 – 4% cost-of-living adjustment
July 1, 2025: 2 – 4% cost-of-living adjustment
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The Network Support Specialist serves as the district’s personal computer-support staff; installs, administers, and maintains PC hardware and software and helps manage the operating stability, security, reliability, and efficiency of general network infrastructure. Manages the district’s mobile device infrastructure and devices via mobile device management and coordinates the district’s security awareness training program. Assists with information services related to onboarding and offboarding tasks for Helix staff, manages the district’s voice system and audio-visual systems and performs related duties as assigned. The Network Support Specialist may work after normal working hours and occasionally on weekends or after-hours for system emergencies as situations arise.

QUALIFICATIONS:

Training and experience substantially equivalent to an associate degree with a major in computer science, management information systems, or a closely related field and three years of progressively responsible experience supporting networked devices and services, PC desktop workstations, and applications in a TCP/IP LAN/WAN environment.

HOW TO APPLY:

To be considered for the Network Support Specialist, please submit an online application and supplemental questionnaire by visiting our careers page at hwd.com.  Resumes are not accepted in lieu of an online application.

OPEN UNTIL FILLED